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Head of HR Operations

Date:  07-Jun-2022

Wellington, NZ


Head of HR Operations


  • Lead an integral function at the forefront of system and process evolution within the Ministry
  • Deliver quality people data and insights to inform business decisions   
  • Execute HR processes that are efficient and effective, including payroll services for all New Zealand employed staff


An exciting opportunity to progress new HRIS (SAP Successfactors & IMPAC Risk Manager) systems and associated processes in a reputable government Ministry.

Kōrero mō te tūranga - About the role


Leading a critical Human Resources function, the Head of HR Operations is responsible for supporting the successful delivery of HR Operational services, including:

  • Payroll Services
  • People data, reporting and insights
  • People Systems management & associated business processes


This role also is accountable for the continual review and enhancement of the People Systems tools, with involvement in the introduction of new technologies, upgrades and testing of existing technologies and governance of relevant projects / programmes of work.


This role provides functional leadership to the broader HR operational team and strategic oversight to the Ministry’s people division as a key member of the People leadership team. It requires a strategic focus within an operational delivery context, and is a highly customer focused role which requires a solid understanding of relevant HR issues and an ability to apply this in a business partnership model to deliver excellent tools, services and information to a range of customers with different needs.


The appointment range for this role is $134,052 to $181,363  total remuneration including employer contribution to kiwisaver – negotiable depending on experience.

Please note:

This is not a Foreign Policy/diplomatic role.  This is a ‘Corporate’ role (known here as a Specialist role) based in central Wellington, NZ.  


While it is not usual for specialist staff to be ‘posted’ outside of NZ, from time to time a specialist role overseas becomes available at one of our embassies, high commissions, missions or consulates. To be considered for one of these positions you will need to apply and be considered via a competitive recruitment process.


If you have an interest in an MFAT foreign policy career you will be welcome to apply for this either via our graduate recruitment or mid-level foreign policy recruitment campaigns.

Mā‎ wai te mahi nei? – Who are we looking for?


Our preferred candidate will demonstrate the following competencies:


  • Proven well-developed leadership skills, with the ability to set the direction, and influence others to be part of the journey. 
  • Experience in and the ability to motivate, inspire, and encourage innovation and high performance and to achieve results through others. 
  • Demonstrated excellent strategic thinking capability including the ability to think and act at a big picture level in support of improvements in organisational capability, performance and productivity.
  • Technical capability with HR Information Systems – experience with a variety of systems in a range of different environments.
  • Experience in working with people data, developing insights and payroll operations is desirable.


Ngā hua o te mahi i te Manatū Aorere - Why MFAT?


We are committed to a focus on leadership, talent, training and development, and flexible work options.  Check out our benefits page to find out more about why we love working here.


We are also working to grow the diversity of our workforce and the inclusive nature of our workplace. Click on our diversity and inclusion page to find out more.

Mō mātou - About us


Our people represent New Zealand on and offshore, and in doing so make New Zealanders safer and more prosperous.  By building connections with and influencing other countries and international institutions, we advance New Zealand’s interests and pursue New Zealand's values.  We provide advice to the Government on the implications for New Zealand of what is happening in the world. 

Me pēhea te tuku tono - To Apply/Interested?


Apply today with your CV and cover letter.


To view a copy of the Position Description click here


For a confidential discussion please email Peter Taylor  


You must be a New Zealand Citizen or Permanent Resident and able to obtain and maintain an appropriate NZ Government Security clearance.


Use this online tool to self-check your eligibility for a Secret a security clearance. Please note that this tool is not part of the formal security clearance process:


Applications close at midnight on Sunday 26th June 2022.